3 Ingredients to Jumpstart B2B Innovation If there’s one thing this past year has taught us, it’s that being quick to innovate will set you apart as a leader in B2B. In the new normal of digital business, those succeeding have a digital foundation that empowers them to innovate to meet and exceed their customers' [...]
It’s no surprise that buyers love a great B2B commerce experience. As the global manufacturing ecosystem drags into the third year of the pandemic, it's becoming clear that many interactions - such as the way B2B buyers procure manufactured products - will not return to the pre-COVID status quo. Not only are customers increasingly comfortable [...]
How to Drive B2B Commerce in Today's Market Customer Experience. We hear it over and over, but it is truly one of the most important factors – if not the most important factor – to drive your B2B digital business. But who are your customers, and what types of experiences are they looking for? This [...]
We’re going to share the big takeaway of what we’re about to tell you in this post upfront: Your ability to deliver on a customer’s order expectations – giving them what they want, when they want it, with updates along the way – is the key to creating loyal customers. And that doesn’t just mean [...]
Drive B2B Business with Integrations It’s difficult to overstate the value of a seamless experience when it comes to B2B digital business. Consumers demand it. To get an understanding of how quickly buying behavior changes, consider how radically it has adapted in just a handful of months. Many say that e-commerce growth has fast-forwarded 10 [...]
Accelerate Your Sales Process Through CPQ CPQ has been around for decades despite being a hot term of late, but some people still wonder what it actually is? Is it a piece of over-hyped software that’ll be forgotten in ten minutes? Does it replace my sales team? Is it just another in a seemingly endless [...]
Omnichannel Experiences Expected from Your Business You no longer have to convince anyone why digital commerce is important. The events of 2020 have made it abundantly clear, generating leaps in growth in the process. The new focus? Making sure your B2B customer experience is on par with what people get from a B2C experience. Thanks [...]
Important Considerations to Drive B2B Digital Commerce in 2021 The global e-commerce market is expected to grow at a compound annual growth rate (CAGR) of 11.1% from 2018 to 2025 and will reach up to $24,265.12 billion by 2025. It is also projected that the B2B digital commerce market will be two times bigger than [...]
3 Keys to Success in Digital Commerce What if your best salesperson, we’ll call her Beverly, was available for every lead or every single customer-facing opportunity that you had? “We need to break out the big guns. Let’s bring in Bev.” “Bev” undoubtedly has those critical characteristics that make her extraordinary at her job—the ability [...]
Fueling Growth with Partner Communities Transforming the Insurance Broker Experience for the New, Digital Economy For over 40 years, a leading insurance broker services network has provided access to affordable employee benefits, payroll, HR and employer services to over 200,000 businesses through its network of more than 20,000 partners. They have a history of providing [...]