Case Studies

Global Technology Leader Differentiates with Superior Customer Support

2020-09-11T12:48:11-05:00

Global Technology Leader Differentiates with Superior Customer Support Customers have high expectations around online experiences - especially when it comes to technology products - and when they can't easily find the information they need they're quickly turned off. Our client knew that superior customer support was lacking in their industry, and that [...]

Mortgage Lender Revitalizes Lead Management

2020-07-02T10:07:13-05:00

Mortgage Lender Revitalizes Lead Management The golden age of self-serve banking has arrived, and the boom has resulted in tremendous opportunity (and increasing competition) for lending providers. Caliber Home Loans receives loan inquiries via phone or from online lending marketplaces. Since customers often apply to multiple vendors at once, Caliber needed a differentiating solution that supported fast, error-free service, and exceptional, modern [...]

Grow Partner Relationships with Custom Communities

2020-07-02T11:49:31-05:00

“We wanted to update our outdated broker platform, but the most important part of the project was providing a higher level of transparency to our customers so we could better service them and their clients. Keste’s expertise helped us create a way to show our customers we combine our service with technology, far [...]

Lower Costs and Grow Revenue with App Modernization

2020-06-23T10:29:19-05:00

Lower Costs and Grow Revenue with App Modernization RepTime Sales Software is a leading provider of sales order and catalog automation solutions designed specifically for sales representatives across the United States, Canada, and South America. Focused on B2B sales, their technology solutions currently facilitate the entry, transfer, and tracking of over $4 [...]

Amazon QuickSight Delivers Enhanced Sales Order Analytics

2020-06-23T10:29:47-05:00

Amazon QuickSight Delivers Enhanced Sales Order Analytics RepTime Sales Software is a leading provider of sales order and catalog automation solutions designed specifically for sales representatives across the United States, Canada, and South America. Focused on B2B sales, their technology solutions currently facilitate the entry, transfer, and tracking of over $4 billion [...]

Improve IT Service Disruption Handling with Real-Time Monitoring

2020-06-23T10:58:40-05:00

Improve IT Service Disruption Handling with Real-Time Monitoring An industry leader and one of the largest food service distributors in the United States, our client’s complex and diverse technology environment supports approximately 25,000 employees, 60+ locations, and over 350,000 products. They partner with restaurants and educational institutions, offering a broad range of [...]

Streamline and Scale with Modern Cloud Infrastructure

2020-06-23T10:31:04-05:00

Streamline and Scale with Modern Cloud Infrastructure Our client struggled with a decades-old, internally developed legacy software enterprise system. Their hardware and software footprint, in terms of usability, stability and reliability, was negatively impacting business performance and couldn’t scale to support further international corporate expansion plans. Download the Case Study [...]

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