Enhancing Channel Sales Effectiveness with Cloud-Based CPQ
Our client, a high tech company that relies heavily on partners to sell their storage and data management solutions, struggled with a legacy online quoting and ordering system that was difficult and frustrating to use.
Keste helped revamp their online quote-to-order system with an emphasis on intuitive functionality, streamlined user experience, and improved performance. By leveraging multicloud ERP, CX and CPQ technologies, Keste developed a solution that helped channel partners to quote more easily, and prevented them from jumping to the competition.
Currently, the system is being used in over 75 countries by over 2,400 partners. The results have been significant, our client has seen a 30% improvement in user cycle time, and a 20 – 50% reduction in product configuration clicks, depending on product.