In the current economic climate, businesses walk a thin line between profitability and failure. A variety of challenges face the retail industry, and survival hinges on organizations being able to overcome the following problems:
- Slow, overly complex quoting, order and delivery processes
- Disconnected systems between front-end sales, order fulfillment and customer service
- Lack of agility and scalability to prepare for future growth
- Inability to provide an engaging, effective customer experience
- Poor results from outdated platforms and tools
Smart retailers and distributors must invest in emerging technologies that will modernize their customer experience and integrate data in order to provide seamless omnichannel sales experiences. Only then can sales engines and supply chains align with customer expectations.
Retail & Distribution Solutions
ArganoKeste delivers highly integrated, industry-proven solutions that allow retailers and distributors to:
- Provide a single platform to capture orders from digital e-commerce, teleshopping and brick and mortar
- Streamline order fulfillment, tax calculations, automate invoicing, promotion rollouts and field management
- Utilize AI for a new level of personalization that drives growth and orchestrates real-time marketing campaigns
- Provide customers with the ability to leverage modern cloud platforms to innovate, adapt and integrate with 3rd party apps
- Create and implement a modernization strategy that integrates multiple systems, enabling data to be synchronized at lightning speed
Retailers face a variety of challenges, from customer experience and engagement problems to inability to scale their operations. Agile and responsive enterprise solutions are needed to enable these businesses to maximize their resources and expand their presence.
ArganoKeste has been a strategic partner for years and has always delivered excellent solutions. Whether partnering on a transformational project where they provide strategic roadmap guidance and project delivery, or an Oracle EBS stack and SOA implementation where they provide development expertise, ArganoKeste has provided a solid foundation for our technology future…
– CIO, leading healthcare product company
