3 Keys to Success in Digital Commerce What if your best salesperson, we’ll call her Beverly, was available for every lead or every single customer-facing opportunity that you had? “We need to break out the big guns. Let’s bring in Bev.” “Bev” undoubtedly has those critical characteristics that make her extraordinary at her job—the ability [...]
Having already completed the “Five tips for a successful CPQ implementation project” from the first blog of this series, you're well on your way to being prepared for the next step: the actual CPQ implementation. However, what happens when something affects your preparation? For example, new product introductions or pricing scenarios based on [...]
Visit Keste at Salesforce World Tour Dallas and learn how to accelerate revenue growth with CPQ, subscription billing, and other Salesforce solutions. If you’re just dipping your toes into the Salesforce water, don’t miss this chance to ask our friendly team experts any of your CX, CPQ, CRM or Cloud questions. Or, for the seasoned Salesforce [...]
For many of us, everything we know about digital transformation, we’ve learned from the internet. But what is digital transformation, really? There are the futuristic robots that we read are revolutionizing healthcare and manufacturing. Or the sensors that are transforming the way we think about, well — everything, thanks to the masses of data they [...]
Date/Time Date(s) - August 15th, 2019 9:00 AM – 5:00 PM Location Kay Bailey Hutchison Convention Center 650 S Griffin Street, Dallas, TX 75202 Innovation and new technologies are changing the world around us, blazing a new trail. We are so excited to be a part of this changing world. Join us and let's [...]
Worried about Customer Experience? You should be. No longer a nice-to-have, an exemplary customer experience (CX) has become a crucial part of doing business in the digital age. It affects the customer’s perception of how they are treated, how they perceive your brand, and ultimately, it’s a determining factor in their behavior and loyalty. If [...]
Date/Time Date(s) – March 19th – 21st, 2019 We’re excited to be attending Modern CX again. We’ll be in Las Vegas from March 19th-21st for some education, networking and fun. Be sure to follow our blog, our LinkedIn page or @keste on twitter for the latest updates about our events.
Date/Time Date(s) – April 7th - 11th, 2019 We’re excited to be speaking at Collaborate this year. We’ll be in San Antonio from April 7-11th ready to learn, network and share with us. Be sure to follow our blog, our LinkedIn page or @keste on twitter for the latest updates about our events. If you want to see [...]
Improving Customer Experience with Personalization and Speed Customer experience has become increasingly important and complex over the years. When looking to improve customer experience, it’s important to keep in mind the buyer’s journey: Awareness Consideration Decision Personalization with a CRM and CPQ Solution All three stages are important aspects of the experience. From the initial [...]
Digital transformation has created an entirely new set of expectations and demands for B2B and B2C sales. Regardless of how simple or complex your sales flowchart is, ultimately, the sales experience itself has become just as critical as the quality of the goods being sold. Buyers just don’t have the patience to accept a less [...]